The Hidden Cost of Discrimination in Business
Discrimination remains a common issue that can significantly undermine the success of any small business. Discrimination, whether based on race, gender, age, disability, sexual orientation, religion, or any other characteristic, has profound and far-reaching effects on a business.
Whether the discrimination is in person, shown through your advertising, or even just a simple post on your social media page, you are at risk of losing clients if you put your own beliefs above those of your potential clients. You will lose a good half of your clients if you can’t remain neutral about other people’s choices for their own selves, and if you can’t understand and accept that not everyone looks or acts like you do.
Types of Discrimination

- Racial and Ethnic Discrimination
- Gender Discrimination
- Age Discrimination
- Disability Discrimination
- LGBTQ+ Discrimination
- Religious Discrimination
- Political Discrimination
- Body Modification Discrimination
Michigan Law allows a notary to refuse to notarize for any reason, except discrimination. While many notaries will not discriminate in person, their online presence depicting the intolerance of any of the above could cause a negative impact on their business.
Impact on Business
- Legal and Financial Consequences
- Reputation Damage
- Missed Opportunities
It is always best to stay neutral, and to be inviting to and accepting of all people. Not only will your business prosper, your mindset will be calmer, and your anxiety will be lower.
Leslie Hocker is a contributing editor for the Michigan Notary Association blog. Leslie is the President and co-Founder of the Michigan Notary Association, and runs her own mobile notary business, Mobile Notary of Macomb, in Chesterfield Michigan.
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