Call the MINA hotline: (313) 444-0614
Call the MINA hotline: (313) 444-0614
This article was published first at OnMyWay Mobile Notary
This article is written for an audience of professional notaries looking to break into Remote Online Notarizations. If you're not a notary, a lot of this may not make sense! But you're welcome to come along on this journey.
The Michigan Law on Notarial Acts allows us to use only
approved platforms for remote and electronic notarizations. I have included information on each of the allowed RON platforms. Please refer to the MINA training on RON before plunging in! This article does not include any recommendations for best practice, and is only based on my personal experience.
First, let’s define a few terms:
RON: Remote Online Notarization. No one needs to be in the same location as the notary. Each signer verifies ID and signs digitally through the use of an approved platform. Camera and microphone are required to complete the signing.
RIN: Remote Ink Notarization. Using audio-visual technology like Zoom, the client signs in ink while the notary views online. The physical document is then mailed to the notary, who notarizes it as if they had witnessed the client signing in person. This is not currently allowed in Michigan, and the industry is leaning away from using it due to the lack of security.
IPEN: In Person Electronic Notarization. The document signer and Notary physically meet in person, and the document is in an electronic format that is signed and notarized using an electronic signature and seal. No camera or microphone required, but must use an approved platform. The client needs to have the document available in digital format, or you need a way to scan it at the appointment.
GNW: General Notary Work. Everything that isn’t specifically real estate.
Digital Certificate: used for RON. A digital certificate performs two key functions — it verifies the identity of the Notary who affixed the electronic signature and seal on the notarized document, and it makes the document “tamper-evident.”
Seal: Just like our stamp on a paper notarization, it’s a digital seal. You can build one in Canva or any other platform that allows you to create and save an image file.
Pre-tagging: Think of it like using the little paper flags for signing packets, but even more. You’re adding the text fields they need to complete, and inserting date fields. Clients may or may not be able to do this themselves.
KBA: Knowledge-based authentication. This is information using the person’s social security number to gather questions about the person’s life from public records. Only works for people who are US citizens and using a US ID.
Biometrics: Uses a variety of camera angles to compare the face of the person in the camera to their ID. This is not currently allowed in Michigan, so we are at this time unable to use RON services for people who are using a foreign country ID.
Now onto comparing the platforms. Let’s talk similarities first:
FAQ: How can this make any money when I’m only allowed to charge $10 per stamp? Can I charge platform fees to my clients?
The short answer is, you don’t charge directly. MINA training told us we cannot charge platform fees to the clients. You pick an option that allows pass-thru billing where the client pays the platform whatever the platform asks for and the platform pays you out whatever they offer; just like how loan signings are usually package payouts, not itemized.
BUT! With larger appointments–more signers and/or more notarizations–there is a point where it becomes more lucrative to bill directly and charge only the $10 per seal. Where that point is depends on the session fees. For Blue Notary, it’s between 4-6 notarizations depending on the number of signers.
Individual Platform Notes:
CyberizeIt: I gather this platform was one of the first available and primarily used by experienced notaries, and it shows.
Free option allowing use of the platform for most transactions with only session fees; allows billing both within and outside the platform. A paid membership allows for advanced trainings, group zoom meetings, personal coaching meetings, and business building classes (all depending on membership level). $25 a month includes more support, job board access, and these session fees: $3.00 per signer up to 10; First Notary Act is FREE; $1.00 per additional Notary Act; $5.00 per witness supplied by the platform. (I’m not finding the free account session fees, it’s probably in a video somewhere.) You have to bring your own seal from another platform or build it yourself, and they have training on how to do it in Canva.
While onboarding, I decided I really disliked their workflow. First and foremost, you need two logins for two different websites and a third for Adobe that’s provided through the company. Plus your digital certificate, purchased separately. You’re required to upload the document to be notarized before inviting the signers and setting the appointment session. My biggest issue with the workflow was that you have to send an email to each signer separately at each phase of the signing in order for them to join and sign. And I’ll be honest, I lost track of what was happening with switching into and out of Adobe because I was already frustrated with the process by then. It’s not very friendly to switching devices, so you would be limiting yourself to doing RONs on one computer. It’s definitely the cheapest option, but it’s also the one that requires you to be the most technologically adept. If you make a mistake you have to start the session over from scratch so you want to be very well versed in notarizations in general.
NotaryCam: The $99 payment just to onboard and still paying $15 a month plus session fees was out of my price range when there were other options. I didn’t sign up so I can’t say anything about their system.
Notary Hub: $19 a month gets you access to the platform with unlimited sessions at fixed pricing for the client ($21 for the first seal, $15 for each additional seal) with no session fees, and 75% of that price goes to you directly and immediately minus a 5% processing fee (which you’d pay for any online payment processor). You also have the option to set your own fees and pay a flexible monthly amount according to how many sessions you use, with a maximum monthly price of $50 if you go over 20 sessions in a month. Add a $60 yearly document signing certificate for security, if you don’t have one from elsewhere. And of course you can buy a year or two at a time to reduce your monthly costs. I didn’t join so I can’t speak to workflow or technical difficulties.
PandaDocs: On the surface, paying $15 per session as a brand new notary sounds appealing.. No monthly costs, tons of integrations with other business services, they even give you a free session, and they allow multiple signers per session. The problem is, the terminology wasn’t clear on whether I had used that session or not after I had tried a few times to complete a notarization and I did end up buying another one when I didn’t need to. You can bulk buy sessions for a lower fee per session. We kept running into technological difficulties: video not working, sound not working, knowledge-based authentication not working, and if we made it that far not a single person’s ID would scan in. So I never did successfully complete a notary session there. Then I had to request a refund for the session I had paid for up front, and it took a lot of back-and-forth for them to understand what I was even asking.
You’re required to upload the document to be notarized before inviting the signers and setting the appointment session. If you make a mistake during pre-tagging that you discover during the signing, you have to start over from scratch.
Secured Signing: $389/year with no monthly option. Includes 50 “credits” which are equal to $1 apiece and cover your first $50 in session fees, with limits to session duration. A single signer, single seal session would cost $10 in session fees. Additional “credits” must be purchased BEFORE a signing session. Looks like all billing happens outside the platform.
Signix: $449 per year, includes your digital certificate, covers “a minimum of 5 transactions per month” which appears to mean it includes 5 transactions and additional transactions are $10 apiece. Each transaction includes one seal, with additional seals billed at $5 each. These are session fees–You bill outside the platform.
Blue Notary: A free account lets you bill through the platform, and they pay out immediately. You’re limited to one signer per session at a free account level. At least for now, you get a free seal & digital certificate even on the free plan (it's labeled "early adopters so I'm assuming they will charge separately for those at some point).
The Pro Hybrid plan is $27 per month, and of course cheaper by the year. (If you cancel during the first month they give you half off two months, and thereafter cancelling gives you a variety of offers off the next couple months.) If you bill through the platform, meaning Blue Notary sets the rates and pays you out, you get a higher payout than a free account. If you invoice the client on your own, you can charge whatever you want and you pay session fees. Allows multiple signers, branded emails, and open calls.
This is the one with which I have the most experience and the only one I have successfully completed a notarization on. It’s very easy for the notary and the client. Any technical difficulties are usually cleared up through reloading the page – and if the client has passed KBA & ID verification they won’t have to do it again (unlike PandaDoc and CyberizeIt). If the client doesn’t want to send you the document ahead of time they can upload it themselves, which helps everyone feel secure. The client can add their own check marks or date stamps as you go. If you discover halfway through signing that you made a mistake pre-tagging, or if you didn’t get a chance to pre-tag, you can add fields as you go. My biggest gripe is that I can’t add a signature field for myself while pre-tagging, so I have to carefully add my signature each time as we go through the documents (which is only a problem because you have the ability to click a button to go to the next entry field, so it’s easy to miss a signature). The chat support has been phenomenal and fast every time I’ve needed it.
Proof (formerly Notarize): I clicked the link for notaries to join, but my account is not a notary account. I even tried with a different email address to make sure I had done the right process, and the same thing happened. I’ve never received a response to my support requests. In early 2025, the online support groups for RONs have had a significant increase of posts complaining about technical difficulties, support requests without responses, and incorrect billing without responses. I would be concerned at this point that the platform has been abandoned so if you have used it before, I would download all available data as soon as possible.
NotaryLive: is not currently onboarding notaries in Michigan. Access to the software is free, compensation for each session varies.
Digital Delivery: is not in the chart because they got back to me minutes before posting. They have a very detailed contract to onboard as a notary, which costs money, there's a software access fee, and the session fees are $25 apiece. They seem geared toward real estate signing services rather than independent notaries but I didn't see that explicitly while skimming the contract.
I tried to do a comparison chart. If anyone has information on the missing data from platforms I am not on, PLEASE feel free to send me an email at
info@onmywaymichigan.com and I’ll update the chart. Thanks!
CyberizeIt | PandaDoc | Blue Notary | Singix | Notary Hub | Notary Cam | Secured Signing | |
---|---|---|---|---|---|---|---|
Onboard Fee | No | No | No | No | No | $99 | No |
Subscription Fee | $25+/month | $19 starter/$49 enterprise /month | $27/month | $449/year | $19/month | $15/month minimum 1 year | $389/year, max 600 documents |
Free Subscription Option | Yes, unknown session fees | Yes | Yes, Only 1 signer per session | No | No | No | No |
Digital Certificate Included | No | Yes (both tiers) | Yes | Yes | No ($60 yearly) | No | Yes |
Tag While Signing | No | No | Yes | Unclear | Yes | Unclear | Yes |
Job Board | Yes (paid) | No | Yes (paid) | Unclear | Unclear | Unclear | Yes |
Witness Pool | $5 each (free to bring your own) | No? | $10 (free to bring your own) | Unclear | Unclear | Yes? | Yes |
Bill separately | Yes | Yes | Yes (paid) | Yes | Yes | Yes | Yes |
Session Fees: (paid subscription & billed yourself unless noted) | Free sub: $15 per session Paid in advance. Paid: $10 per session + KBA & ID Fees | $25 flat for closing package, or GNW: | $50/month for 1-5, $10 each after. | ID check/KBA free. Tiered pricing based on # of sessions, $10 for 1 and max $50 per month for 21+ sessions | Max $52.20 per session | Credits model, paid in advance; $1 per KBA, $3 per ID check | |
Per signer | $3 (max 10) | Inc | First included then $4 each | NA | NA | $5 1-2, then $5 ea for 3+ | $5 1-2 (call time limits) |
Per seal | 1 free, $1 each | Inc? | $5 first, $0 thereafter | 1 inc, $5 each after | NA | $15 | $1 |
Bill Thru Platform | Yes? But I think it’s an invoice feature, not pass-thru billing. | No | Yes | No | Yes | Yes | Unclear |
Payouts (if billed thru their platform) | $5-10 by open call. $30 flat closing. By invite, $15 (if free subscription) or $20 for first seal, +$4 per additional seals. -5% processing fee. | 75% of what the client pays, -5% processing fee | Unclear | Unclear |
The following companies do not allow general notary work. Real estate/loan signings only.
Amrock:
As of February 2025, Amrock had minimal need for new signing agents. They requested an email if you meet all requirements below, which I didn’t. Onboarding prerequisites:
Smart Notary/Stavvy: Serving Mortgage & Home Equity lenders, Title & Settlement companies, and Real Estate Law firms. Does not work with independent notaries.
One Span: “We currently sell our software for businesses to host their own notaries and clients needing notarization.” – Can only join as an employee of a company that has purchased the software.
Docusign: “Docusign Notary is a good fit for enterprises and organizations that notarize 200 or more documents per year. Organizations also must supply their own notaries public, and we’ve found that many larger organizations have notaries public already employed or contracted who can use Docusign Notary to complete notarial acts.” Cannot join as an independent notary.
DocMagic: “our platform does not support general notary work – only real-estate closing transactions initiated by title/settlement agents who are chosen by our Lenders.”
Expedite/DocVerify: “Docverify has been decommissioned, and our clients have been migrated to Simplifile”
eNotaryLog: This is software that gets integrated within other apps/computer software; it’s not a direct platform itself.
Qualia: “only works with Title & Escrow Companies & Title Insurance Underwriters”
Pavaso: “is for notaries working with a signing agency, title company, real estate attorney firm or lender (collectively referred to herein as “approved company or approved companies”) already working with Pavaso. Pavaso does NOT support notaries who are not associated with an approved company already working with Pavaso.”
The following companies have not responded to my email asking how to join, but all information suggests they only work with companies rather than independent notaries.
SimplySecureSign
NTC (PerfectDocs)
Pactima
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